FAQ | COMMON QUESTIONS AND ANSWERS

What is Bundlez Socks?

Bundlez is a monthly sock subscription that contains one, two or three pairs of uniquely designed styles. 

Our socks are made 75% combed cotton, 23% Nylon, 2% spandex and are amazingly comfortable.

How does it work?

When you sign up, you will be billed for your first month or selected prepaid subscription.  We ship on the 12th of every month to guarantee you're rocking your new socks all month! Order by the last day of the month to be included in the next month’s shipment. All subscriptions renew on the 11th of every month.  

 

How do I contact you?

You can reach us at info@bundlezsocks.com

Shipping & Tracking 

How do you ship? 

We ship all Bundlez boxes in US and International via USPS.

 

Do you ship internationally?

Yes we do, but at an additional cost. International shipping cost vary by country. Bundlez Socks is not responsible for custom duties or import taxes.

 

Can I track my order?

Yes, Upon shipment of your box each month, we will provide you with your tracking number. You can also log into your account details.

 

How long does shipping take?

Estimated shipping time in US is 3-7 business days. International shipping will deliver in 1 to 3 weeks depending on location.

 

What if my box gets lost in mail?

If your socks haven't arrived by the 20th day of the month, contact us at immediately at info@bundlezsocks.com. We will do our due diligence with tracking USPS and make arrangement to send out a new box if necessary.

How to modify or cancel your subscription?

You can pause, skip or cancel online at anytime, by going to, www.bundlezsocks.com and logging in to find your account details.  However, you must cancel your account before the 11th monthly charge date to prevent being billed for that month’s box. If you cancel your account on/after 11th monthly charge date, you will be charged for that month & receive a final box. 

You can send us an email at info@bundlezsocks.com to pause, skip or cancel your subscription. Please allow 3-5 business days for your request to be processed.

Please note, we do not offer refunds on pre-paid subscriptions.

 

How do I change my address?

You can update your address, by going to, and logging in to find your account details. You can also email customer service at info@bundlezsocks.com  

Address changes need to be made before the 6th of each month.  We are not responsible for packages sent to incorrect addresses due to late address changes. 

What is your refund & return policy?

Bundlez Socks subscription activation and/or subscription renewals are final sale and non-refundable.  Since every box is uniquely curated, we do not accept returns or exchanges of boxes or items included in the box.